After-sales service

After-sales Service


◆ After-sales service is the continuation of quality management throughout the product’s usage phase and serves as an important guarantee for realizing the product’s intended value.

◆ To enhance the quality and efficiency of customer service and improve customer satisfaction, the company has established a comprehensive after-sales service system. The customer service department is responsible for tracking and handling all customer inquiries, while the technical department provides support and assistance to ensure the smooth operation of the customer service department.

◆ An internal three-level document outlining after-sales technical support procedures has been established. After-sales issues are managed through a three-tier reporting system, ensuring that customer-reported after-sales problems are addressed promptly and effectively.

 

After-salesPhone: +86-314-2190088/+86-13703149867 Manager Liu

Chengde City Precision Testing Machine Co., Ltd.
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